Contact in Hemet, CA

When to expect a response and what happens next

A phone call gets answered during business hours. An email or form submission gets a reply within 24 hours on weekdays, and within 48 hours on weekends. If you're requesting a porta potty rental for an event or need ADA accessible porta potty units for construction site services, give us your drop-off and pick-up dates. We'll confirm those dates and send you a total price. No surprise fees. If something about your site matters to the delivery, we'll ask. A roll-off dumpster needs about 60 feet of straight clearance behind the truck. Hemet's building department may require permits for placement in some zones. Once you confirm and pay a deposit, we schedule the delivery and send you confirmation with the driver's cell phone. You get a text when the truck is 15 minutes away.

What if I need equipment at 2 a.m. on a Sunday?

We handle emergency porta potty rental and emergency septic service. Call the main number and follow the prompt for after-hours emergencies. Weekend and night calls ring straight to on-call dispatch. A standard unit delivered before dawn costs more than a weekday delivery. Emergency service fees run 400 to 1,200 dollars depending on the hour and the distance from our yard. Hemet Porta Pros staffs a driver on call every night and weekend.

How do I know what size dumpster I need?

Tell us what you're throwing away and how much of it. A 10-yard dumpster holds about 4 tons of renovation debris. A 20-yard takes 8 tons. A 30-yard takes 12 tons. See dumpster sizes and dimensions for the full breakdown. We ask about your job site, how long you're renting and what goes in, then recommend the size that'll cost you the least per day.

Do I need an ADA unit or a standard one?

ADA rules require accessible stalls at job sites, events and public facilities. ADA Standards section 213.2 requires that where single-user units are clustered, at least 5 percent, and never fewer than one, must be accessible. A standard unit is about 44 by 48 inches on the ground and holds 60 to 70 gallons. An ADA accessible porta potty is wider and has grab bars, a larger door and a lowered seat. Check ADA restroom requirements or call us with your headcount and we'll tell you the mix you need.

Can I move a portable toilet myself or do you have to deliver it?

Don't try. A standard unit weighs 300 pounds empty. Roll-off dumpsters weigh a ton. All our deliveries use our own equipment and trained drivers. Moving a tank or dumpster on your own voids the warranty, damages the unit and creates liability. We handle delivery, placement and pickup. That's included in the rental price. If your site is tight, call before you commit. We can tell you whether a portable toilet rental fits and where it goes.

How often does Hemet Porta Pros service the unit?

We service weekly as the baseline for up to 10 users over a 40-hour work week, per ANSI/PSAI Z4.3, the portable sanitation service standard. Busier sites get service twice a week or more. Tell us your headcount and your hours of operation. We'll recommend a service schedule. A monthly porta potty rental includes four scheduled service visits. You can request additional pumping anytime. Extra service calls run 30 to 60 dollars depending on how far our truck has to travel.